Retail Branch Manager- Kwa Mashu

Location: Durban, KwaZulu Natal, ZA
Company: Sanlam Group
Who are we?

Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the pinnacle monetary offerings vendors in the South African entry-level and rising center market. It ambitions to apprehend the special necessities of customers and affords a huge vary of easy and less expensive economic options that cowl wishes such as funeral insurance, financial savings for education, lifestyles cowl and private accident plans. In phrases of the Sanlam Group Governance Policy, SDM is managed via the SA Retail Mass cluster, which is section of the Sanlam Life and Savings cluster inside the Sanlam Group. The cluster focusses on retail products, as properly as crew schemes.

What will you do?
As a department manager, you will be accountable for developing the consumer base and income of Sanlam Retail Mass thru growing and overseeing the execution of the retail department strategy.
Guiding, integrating, and standardising the activities, desires and targets of quite a number Sales Consultants in the branch, in line with the strategy.
Leading a provider transport lifestyle and eco-system inside and outdoor of the department to allow an most suitable customer experience.
Assuming accountability for the profitable day to day protection and administration of the Retail branch. Responsible for Retail department approach improvement and enterprise planning.
Ensure retail department income shipping and set up and pressure a provider culture.
Ensure compliance, quality, and danger management.
Responsible for all operational human beings practices pertaining to to direct reports, in collaboration with the HR (talent management, overall performance management, person improvement and growth, resolving grievances, go away allocation, capability management, etc.).
Monthly planning and reporting of income and carrier things to do in the Branch.
Identify key inside and exterior stakeholders (Area Managers, Business Owners, activation sites, neighborhood forums, etc.) and decide superb engagement strategies that will make a contribution to constructing and preserving relationships.
Education and Experience:
Matric (Grade 12).
RE1 and RE5.
120 Wealth Management credit OR tertiary qualification acknowledged by means of the FSCA.
Class of Business accreditation (annual).
Compliant with non-stop expert improvement (CPD) modern-day and previous cycles.
A minimal of five years latest enterprise journey of which three years have to be in any management capacity.
Service Management trip is essential.
Insurance sales experience.
Credit and lending experience.
Knowledge, Skills and Competencies:
Sales procedures and approaches.
Stakeholder engagement and management.
Customer carrier and engagement.
Relevant Regulatory frameworks, policies, and standards.
Sanlam insurance plan merchandise (ideal).
People administration practices and principles.
Business Acumen.
Computer literate.
Data and analytics (including records visualisation).
Project management.
Critical questioning and problem-solving skills.
Strong communicator (verbally and in writing).
Able to lead and encourage a team.
Driven to exceed targets.
Organising skills.
Adaptable and capable to examine quickly.
Resilient and open to change.
Personal Attributes
Interpersonal savvy – Contributing thru others
Decision first-rate – Contributing via others
Directs work – Contributing thru others
Optimises work strategies – Contributing via others
Core Competencies
Cultivates innovation – Contributing thru others
Customer focal point – Contributing thru others
Drives consequences – Contributing thru others
Collaborates – Contributing via others
Being resilient – Contributing via others
Why be a part of us?
Competitive revenue and performance-based incentives.
Comprehensive advantages package.
Opportunities for profession development inside a developing organization.
A supportive and collaborative work environment.
Ongoing education and improvement programs.
Build a profitable profession with us
We’re all about constructing strong, lasting relationships with our employees. We recognize that you have hopes for your future – your career, your private improvement and of accomplishing notable things. We satisfaction ourselves in supporting our personnel to recognize their worth. Through its 5 commercial enterprise clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as nicely as MiWay and the Group Office – the team gives many possibilities for boom and development.

Turnaround time
The shortlisting technique will solely begin as soon as the utility due date has been reached. The time taken to whole this technique will rely on how a long way you development and the availability of managers.

Our dedication to transformation
The Sanlam Group is dedicated to reaching transformation and embraces diversity. This dedication is what drives us to obtain a diverse, inclusive and equitable administrative center as we trust that these are key elements to making sure a thriving and sustainable enterprise in South Africa. The Group’s Employment Equity graph and goals will be regarded as phase of the decision process.

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