Description of the Job For its location in Plettenberg Bay’s Market Square Shopping Centre, Dis-Chem Pharmacies is in need of an experienced cashier. Maintain a top-notch shopping experience while assisting with customer service at the point of sale. Keep track of consumer transactions on the Dis-Chem operating system in accordance with corporate guidelines and standard operating procedures, eliminating the possibility of fraud and having zero tolerance for errors. Essential: Matric/Grade 12 At least six months of experience working as a cashier or in operations Proficiency with Microsoft Office Good numerical abilities Excellent English language skills and fundamental customer service Able to work retail hours and willing to Job Description: Comply with Dis-Chem’s guidelines for customer care Build a business relationship with clients. Inform the frontline supervisor or store management of client grievances and praise. Follow the hourly rate for customer churn. Recognize any ongoing sales or promotions. Make sure there are no risks for coworkers or clients. Implement and oversee the Dis-Chem five-star communication guidelines. Take charge of the cash flow. Make sure the supervisor approves and signs off on all line voids and price adjustments. When permitted, exchange goods for customers and accept returned items from customers. Complete all transactions and process all payments that Dis-Chem accepts, including cash, bank cards, coupons, vouchers, and other payment methods. Handle all loyalty cards, including those from our accelerator partners (eBucks, ABSA Rewards, Momentum Multiply, Discovery Health Care, Medihelp Lifestage, and Legacy Lifestyle). Make sure the money is put in the drop safe in accordance with Dis-Chem’s SOPs. Make sure that only authorized users can use your code and password.
Ensure all outgoing stock/items/scripts are scanned and paid for
Ensure that all money is strictly kept safely and securely inside the till
Handle daily takings confidentially, and only discuss with management
Be alert, recognise and report suspicious behaviour to management
Address queries regarding store merchandise
Adhere to Dis-Chem’s security policies and procedures
Competencies:
Essential:
In-depth knowledge of operating cash registers, and maintaining cash drawers
Knowledge of processing sales, refunds and payments
Strong command of English (written and oral)
Accuracy
Attention to detail
Presentable
Emotional intelligence
Social awareness
Accountability
Problem-solving
Analyse basic reports
Trustworthy and honest
Time management
Advantageous:
Third additional language
Special conditions of employment:
Willing and able to work retail hours
Reliable transport and/or reside in close proximity to the store
South African citizen
Clear credit and criminal records
Remuneration and benefits:
Market-related salary
Medical aid
Provident fund
Staff account
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