Full job description
Description:
Ensure complete Customer provider in Store. Merchandising of stock, shelf rate labelling and housekeeping inside specific region of responsibility.
Requirement:
Minimum Grade 10 or NQF three and 1 (one) 12 months work associated trip or
Grade 12 except associated work experience
Ability to speak in English and the dominant language spoken in the geographical location the place the role is available.
Valid South African ID or work permit
Ability to function fundamental calculations accurately.
Must be inclined to work shifts, weekends and public holidays
Must be in a position to work below pressure
Key Performance Area:
Customer Service
Advise and help Customers on right merchandise and queries.
Assist with and unravel Customer complaints
Merchandising Standards
Bulk inventory location to be merchandised safely and in accordance to Store plan plan
Must make certain your vicinity of duty is thoroughly merchandised in accordance to Store sketch and planograms.
Housekeeping
Ensure that your region is free of obstacles, inventory is merchandised without delay after being acquired and that Customers can enter and go away your aisle except any chance of damage or irritation.
Correct shelf fee labelling inside vicinity of responsibility.
Ensure Checklist finished as required when on obligation with Canteen and Toilet/Showers schedule
Safety (OHSA) Requirements
Safety (OHSA) compliance (e.g. use of protection gear, make certain consumer and group of workers safety) inside vicinity of responsibility
Ensure location of duty (racking and bulk) inventory merchandised protected to Customers and Colleagues to cross safely inside Store
Report any discrepancies to the Store Manager
Manage Stock Loss
Report broken inventory inside place of accountability to Store Manager
Values:
Integrity
Complying with normally commonplace requirements in things to do associated to the position.
keeps promises.
creates practical expectations.
is sincere.
handles touchy facts carefully.
shows recognition of values, shows when boundaries are crossed.
Accuracy
Effectively dealing with specific facts and being constantly attentive to details.
Works in an orderly fashion.
Ensures that things are dealt with in an orderly and correct manner from start to finish.
Prevents mistakes.
Invests power in checking his/her work for mistakes.
Client focus
Identifying and actively responding to clients’ needs and needs.
Deals with consumers in a pleasant manner.
Shows involvement in the client’s problem.
Makes purchasers experience welcome.
Approaches the client’s query with a can-do mentality
Personal development
Being conscious of one’s personal strengths and weaknesses: consciously working on non-public development.
Is centered on self-broadening and/or gaining extra in-depth knowledge.
Follows applicable coaching programmes and/or appears for possibilities to attain experience.
Seeks and makes use of possibilities for non-public development.
Asks for remarks in order to analyze
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